NO. Although you do not need to create an account to make a purchase, it is recommended. By creating an account with us, you get the opportunity to view your past orders, check the status of current orders. In addition, you will be able to save your account information with us, which will speed up the process of your next login and order. Besides, when you become a member of our store, you will have many incentives for VIP Members, get great discounts, Give Away or become our model.
Take a look at the sizing chart in our size chart and we have guideline how to measurement correctly. Just choose the size close to your individual measurements and leave them in the notes at checkout please. The buyer is responsible for the measurements and we don't refund/exchange the item if it's made to incorrect measurements. If you have any more questions, please feel free to contact us, we are here to help.
YES, we accept to changes to buy another products as long as your initial products not on design processing yet. Please email to us to get approval.
YES. You have 12 hours to cancel your order with full refund.
Sorry, our product is made to order and it is an final design, we dont accept return, but please contact us if you have any problem about your order, we will find solution for you and make you pleasant with your purchase.
YES. We offer an expedited service with urgent payment, depending on when an individual order is required. For product in stock, we offer Guaranteed delivery. Urgent orders are perfect for last-minute gifts or events!
Rush order: UPS, estimate 2 - 4 business days ( Fee $50)
- Product time:
* 7-10 days to design products made to order.
* 2 - 3 days for products on our stock and available to ship.
- Shipping Time:
* USA( Usps): Free Shipping, 8-10 business days.
* Canada (Canada Post) 15 - 20 business days.
* UK ( Royal Mail) 20 - 25 business days.
* Australia ( Royal Mail) estimate 20 - 25 business days.
* Other Country ( Royal Mail) estimate 25 - 30 business days
Rush shipping: UPS 2 - 4 business days ( Fee $60)
If you want a unique look or did not find your size or desired color in the catalog, we have a solution!
We can make changes to products from our collection or create a completely new look.
We're happy for personal requirements: change another color/style/detail of bow...
Please chat with us on website or send us an email to discuss more detail about your requirements.
JollyHandmadeBaby can make your wishes come true!
1. After we receive your order and check all information about your measures: age, height, weight, and date you need a product we will send you email to get confirmation again.
2. Your order will be on the processing. When we done your products, we will contact you to inform about the status of it, packing it and send to USPS. ID tracking will provide to you after your package schedule to delivery.
3.We will follow up your order on the tracking and support when your order has problem or delay, we will keep you updating about it.
4. Take care of your order and give a solution immediately when you have a problem with our products. CUSTOMER SERVICE and QUALITY is the first thing we provide you.
1. Remind double-check ADDRESS, PHONE NUMBER, POSTCODE when you place an order.
2. In case the customer provides a WRONG postcode, address, or number phone and the product can not deliver on time or is lost, we will NOT take responsibility for that case. NO REFUND was made on this case.
Contact us with any questions that you have or if you want help with anything. It’s our pleasure to help and suggest ideas to our customers
Please feel free to contact us via email:
Jollyfashion.justforyourkids@gmail.com.